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Wednesday, 27 November 2013

Employee Manual to Prevent Cryptolocker and More

Posted on 14:52 by Unknown

A common way computers are infected or compromised has always been a simple yet well thought out deception. It can happen to anyone and the use of social trickery is nothing new. Understanding the victim is all that’s needed to receive their cooperation. 

If you’re thinking it could never happen to me this refreshed couldn’t hurt. You might want to share the examples here with your friends, family and especially your employees. Social engineering has come a long way since the possibility of seeing Anna Kournikova naked.


Here’s a common example that has been used to infect computers with the crippling Cryptolocker extortion attack.

blog-email-fedex

This one and variations are going to get more popular as Santa starts shipping his presents. In this example the “From” email isn’t even disguised which means these guys were really lazy. Don’t bother replying because the Email address belongs to someone who has already been hacked and was probably shut down by the time you receive your Email.

Any Email “bait” like this will appear to be a legitimate message. The attacker linked to text and a graphic located at FedEx. The simple line of code below is all that’s needed to display the FedEx logo

<img src= “https:// catalog.fedex.com/images/external/gsi/hdr_fedex.jpg">

This Email from fake UPS is also tempting because you certainly wouldn’t want to miss anything. We all love packages.
blog-email-ups


Human Resources Needs You

Here’s one directed at employees designed to be a standard employment request. In this case, it’s to use the company car. It’s very common to see attachments that appear to come from Human Resources.
blog-email-vehicle

The “From” address and even filename has been doctored to make it appear to be from within the company. If the company is large or you’re a new employee downloading and filling in this form may not seem suspicious. It’s not unusual for an attack to be targeted since information on officers and HR managers is easy to find.



You’ve Been Reported

I’ve received a few claiming to be from Dun & Bradstreet trying to scare companies into thinking they need to clear their good name.

blog-email-dnb

It’s also common to see fake Emails from the Better Business Bureau. In the U.K. there’s Companies House which registers and keeps track of companies for the Department for Business, Innovation and Skills.

blog-email-companies


Question Every Email

These phishing expeditions are common and effective in all countries. I generally question every Email even when it comes from someone I know. How many times have you received Email from friends saying they’ve been hacked? If you have any doubts just contact the sender or an official with the company sending the message. My bank has always thanked me for calling. They love to impress customers with their knowledge of security trends.


Curiosity Killed Your Job
It’s not unusual to receive messages which appear to be meant for someone else. More than a few attacks succeed because of human curiosity.

blog-email-linked

 


Speaking of curiosity, I’ll end with a newer version of a classic bait and steal scheme.

blog-email-intuit

I’ve worked for companies where discussion of salaries could be cause for immediate termination. An ancient method for infiltrating a company involved dropping an infected floppy disks labeled something like “Employee Salaries” in public places. This “Baiting” is still used but relies on DVD’s, USB Flash drive or SD cards labeled as personal or secure data. Visitors often have access to rest rooms in secure areas. What they leave on top of a towel rack could be more dangerous than high explosives.


I’m sure what I’ve discussed isn’t anything new but you may know someone who would benefit from this lesson. Share these examples along with  a healthy dose of paranoia.  The data you save may be your own.


In the News:
The Windows Club shares how you monitor changes to ANY registry value in Real-time.

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Saturday, 16 November 2013

My First State-Sponsored Attack

Posted on 18:16 by Unknown

I thought I’d seen it all but today I was stunned by a warning from our friends at Google. This month I’m celebrating the 16th anniversary of my battle against spyware, adware, malware, viruses, Trojans, root kits, zero-day vulnerabilities and more. I’ve had my share of password surfers, phishing emails, denial of service attacks and cease and desist orders but today was a first.

The warning from Google said “We believe state-sponsored attackers may be attempting to compromise your account or computer.”

It started with an Email to a GMail account I rarely use but is connected to many Google tools that I use. The subject line said
“Suspicious sign in prevented”

gmailhack0

I normally may have ignored this Email. I tend to be cautious of any official looking Email with links. When moving my over the links they appeared to be legitimate from Google but I still manually entered Gmail.com on another computer to change my password. That’s when Google displayed the banner warning me about a state-sponsored attack. 

gmailhack4

Apparently this happens so often that Google has a help page just for this situation. Clicking on the “Protect yourself now” link opened up a page with additional recommendations.


gmailhack2 
Click to view web page


This attack has been identified as “state-sponsored” but I doubt it’s really my first and probably won’t be my last.

I’ve taken appropriate steps to protect my account but I’m still curious about a few things. What in particular identifies this attack as state-sponsored? Even more important, which state is attacking me?

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Tuesday, 15 October 2013

Remove Unwanted Programs with One Click

Posted on 12:10 by Unknown

One complaint I've heard, especially from new users, is the volume of alert messages when WinPatrol reacts to a new program installation or malware attack. Over the years,  the number of critical settings protected by WinPatrol has grown but it’s also source of frustration. While everyone appreciates WinPatrol alerting them to an infiltration, the number of changes revealed combined with numerous malware pop-ups can be overwhelming.

Installing a legitimate program will typically cause new entries in the Startup Programs list, an IE Helper or two and multiple Services. A malware attack may create 10 times the changes all generating individual warnings from WinPatrol. Instead of having to respond to each change most of us would rather just have everything fixed with a single action. Welcome to WinPatrol v29.

This new version will save users from as much frustration as possible and includes new options when unexpected changes occur. Based on a single user response, WinPatrol will evaluate how to handle other immediate changes without requiring extensive user interaction.

adobe700

More Options when you need them.
WinPatrol v29 has added new clickable links on some of our alert screens. Open Folder and Properties features are currently available by right-clicking on a filename in our main tabbed interface. More than one user has pointed out how useful this information would be when an initial alert appears. Disable is also available on our main interface and now can be used immediately to tell WinPatrol you never want this change to occur. This choice is available for those programs (Apple, Adobe, Oracle, Google) which come back anytime you use its parent program.

Hopefully, the Exit WinPatrol won’t be needed now that we’ve added our other new feature but based on the panic I sometimes read I thought folks would appreciate an emergency exit.

Simple Question: Did I install this program?

My goal is to offer a single alert with all the information you need to know if you’ve installed a useful program or you’re under attack. You'll receive a single screen with information to help you decide.
Were you installing something new? Were you visiting new websites? Did you click on a link and wish you hadn't?  If you know the answer WinPatrol will fill in the blanks and let you decide if it's safe to continue or if you're being attacked by malware. If there is a vulnerability in any software already on your computer you don’t have to do anything to be attacked.

Naturally, this new feature can be turned off but it will default to the more friendly, and usable status. If you'd like to see messages for every change uncheck the "Suppress alert" box under Options, "Hide Alerts Messages". This power feature is only available for WinPatrol PLUS users. Feedback indicates that most people don't need to know every detail. They just want it fixed. Any changes will continue to be stored under the History button so any unwanted change can be restored.

Options Tab
suppress
Clicking on the Options tab will show the Hide Alert Messages button

I hope this enhancement will be welcomed and perhaps generate interest again from past WinPatrol fans. I am confident it will be accepted by anyone new to WinPatrol and allow them to continue using WinPatrol so they can discover all its power.

You learn about other changes and to download the newest version just go to http://winpatrol.com/upgrade.html

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Wednesday, 4 September 2013

Task Manager + WinPatrol Disables Unwanted Programs

Posted on 10:20 by Unknown

Our current plan at BillP Studios is to respond quickly to any problem reports by having monthly updates that provide bug fixes and minor features while continuing to research and prepare major new features. This week thanks to ongoing reports and suggestions(thanks Patrick) we have released version 28.8.

Update:  Due to a bug that was caused by our new feature the newest version is now 28.9

One reason for this new policy is to make sure we continue to support multiple versions of Windows which now have many different internal operations. For instance, Windows 8 has a great new Task Manager which includes a list of startup programs that used to be found in the Windows program “MSConfig.exe”. The new Startup list includes many new features. One of new features is a better way to “Disable” a unwanted startup program.

taskstartup

The great advantage of “Disabled” in Windows 8 is that it’s built into the operating system. When Windows starts, it looks for programs set to run but before it launches the program it also checks a second location called “StartupApproved”. If a program is marked as Disabled in this new location, Windows won’t launch it. For a while this will help keep some misbehaving, unwanted programs away. Many programs will notice if they have been removed from their startup location and will restore their startup status. If they don’t know about “StartupApproved” they’ll think they’re ok but still won’t run when you start your computer. Eventually, they’ll figure it out but for a while users will enjoy better performance and less crapware running in the background.

I hate these programs because they ignore what users want and often prevent even uninstall requests. WinPatrol now provides the best of both worlds. The new WinPatrol version 28.8 will work together with the new Task Manager so if you mark a program as Disabled in Task Manager it will be set to Disabled in WinPatrol as well.  When programmers at the companies who think they should always start finally notice StartupApproved I’m sure they will change this setting to “Approved”.  Luckily they’ll still need to deal with WinPatrol. As in the past if a program has been Disabled in WinPatrol it will be removed automatically. On Windows 8 machines if the StartupApproved is changed from Disabled without your permission we’ll also restore the original setting.

As we learn more about this setting and what tricks are used, WinPatrol will adapt so only those programs needed at Startup will be launched. Our friends at Microsoft have been extremely helpful so I expect by version 29 we’ll be fully integrated with Task Manager and Windows 8 users will have complete control with little effort.

In a continued trend to provide regular updates of WinPatrol software the newest version 28.8 is now available for download. Complete details on what else has changed on this version and previous builds go to http://www.winpatrol.com/upgrade.html.

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Thursday, 15 August 2013

WinPatrol Internal Server Error

Posted on 11:24 by Unknown

It’s only natural that problems occur at the worse possible time.  This week WinPatrol is having a unique sale for folks who want to upgrade to PLUS but couldn’t afford it.  I also released a new version of WinPatrol which always generates plenty of downloads and use by folks who haven’t installed WinPatrol in a while. You would have thought I was giving a demo on Good Morning America because yesterday our custom server stopped providing many features PLUS members.  Worse yet was our ability to create PLUS codes after customers made their payment broke.

As far as we know we weren’t attacked by the Syrian Electronic Army like the Washington Post.

Our problems started out around noon when users weren’t able to access any of our web pages. The technical support helper was quick to resolve that problem and I thought everything was fine.  Then I noticed most of our custom programs that run on the server including the one that provides PLUS Info were failing.  Users would see the following when requesting PLUS Info or when trying to create their newly purchased activation code.

errorinternal

My 2nd call to Verio web hosting support also seemed successful. The support rep helped me identify a few bugs that resulted from our earlier solution. It appeared that everyone could again access programs on the server.  Unfortunately, my confidence was short lived.

Late into the evening my third call was made in hopes we could isolate the reason why some programs worked and others didn’t.  By this time my patience and ability to think clearly wasn’t at it’s best.

I’ve now tracked down the main issue and hoped that today’s rep would be able to understand what occurred. It appears that something done during my first phone call created an entirely new problem. My ability to access my web pages no longer exists. I am hour on hour two waiting for a return phone call. 

While I haven’t calculated the lost business and reputation yet but I am happy that most PLUS members can access PLUS data.  If you can’t access your PLUS Info I can offer a quick solution.

Open up the main tabbed interface and click on the Options tab.
If you Uncheck the box in front of “Allow PLUS Info data collection” you’ll be able to obtain the correct PLUS data.
erroroptions 

I hope to have everything back to normal soon and I apologize to anyone who is still waiting for a response to their Email.  While I don’t think I’ve lost any Emails getting the web server working has been my first priority

In other new…

Malwarebytes Reports WinPatrol as Unwanted
I have seen reports that our friends at Malwarebytes have flagged some of the files which are used by our install package as unwanted programs.  We use a install package called Installmate which has worked well and is completely safe.  If I detected any problems or unwanted programs I would be switching to a new installer immediately. I haven’t had a chance to talk to my good friends at Malwarebytes but I understand their next database update will correct any mention of WinPatrol files.

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Saturday, 3 August 2013

WinPatrol PLUS For Everyone Just $2

Posted on 20:16 by Unknown

About once a year I go crazy and try to introduce WinPatrol PLUS to the folks who have never heard of WinPatrol or have never experienced this small powerful app. For over 15 years WinPatrol has been recommended by friends and family but I never invested in any kind of expensive PR campaign.

USA Today put it best when it said, “WinPatrol may be one of the best kept secrets in computer protection.”

This recommendation came from Pulitzer Prize author Byron Acohido author of Zero Day Threat:...

No More Secrets 
The best kept secret will now be available at such a low price everyone will get the word out and we’re sure to see a world wide increase in the use of WinPatrol PLUS. History has shown once someone understands what Scotty can do WinPatrol becomes the first program they install and one they never do without. You'll never find an offer like this and it comes without any check boxes trying to trick you into installing unwanted toolbars or download managers.

Even if you're using a pirated version of WinPatrol PLUS you can afford $2.00 USD to support its future. Over 30,000 have downloaded our newest  version and the more users we have the more effective our new Community Shield data will be to protect you.

one_time_fee For a limited time upgrading to WinPatrol PLUS can be as low as $2.00 USD.  In countries where the US dollar isn’t valuable this will be an even better bargain.  Due to the extremely low price a 50 cent surcharge will be included on bank credit card orders. This charge will not be applied to PayPal orders or other purchase options. This sale will end August 10th.

scotty2011-256


WinPatrol helps you understand what's running in your computer and allows you to prevent unwanted changes. It's small, works with other programs and won't slow you down.  WinPatrol was the first program to use a  behavioral approach to detect new infiltrations and Zero-Day attacks.
WinPatrol continues to add unique features that aren’t found in Anti-Virus programs yet works and plays well with others.  It remains the smallest, fastest system monitor of its kind and complements your favorite security suite. Our future really depends on your appreciation of toolbar free software that helps your computer run the way it should.

Click Image for normal size

winpatrol-startup 
Startup Programs – Beyond MSConfig

winpatrol-active Active Tasks – Multiple Selection Allows Mass Killing

winpatrol-registry WinPatrol Monitors Any Registry Location You Want
Let WinPatrol warn you or tell it to keep your value safe.

Upgrade your computer now for just $2

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Thursday, 25 July 2013

Lithium-ion Battery: What Everyone Should Know

Posted on 11:59 by Unknown

Most of us remember one of the first advancements in rechargeable batteries for consumer devices, the Nickel-cadmium battery(NiCd).  This battery type became known for having “memory” at a particular charge level.  I was told we were supposed to always let the battery fully discharge or it remembered any level it stayed at. In the future the battery would only charge as high as that level.  Eventually, the time available from the battery would decrease and become useless.

Small consumer products and even new vehicles took off with the introduction of Lithium and rechargeable Lithium-ion batteries.  They were able to hold a longer charge and they didn’t have the same memory issue as the NiCd battery. They’re not as toxic and when not in use they don’t lose their charge as quickly.

We’re still learning about the care and feeding of Lithium-ion batteries. For instance, the folk-lore about conditioning a battery is not true. A Lithium battery like the AA’s you put in your remote control are not the same as Lithium-ion. They don’t have the same risk in your device.

My new Helix from Lenovo included many new battery options to help prolong the time I could spend unplugged and also to extend the life of its batteries. The Helix has a battery in both the keyboard and tablet/screen providing a total of 10 hours of power when properly balanced.

helixbattery Lenovo Settings App  Power section


The “Battery Health Mode” feature of the Lenovo battery app has a setting that prevents batteries from being fully charge. If a lithium-ion battery remains fully charged it won’t last as long. This utility is intended for folks who have their laptop plugged in most of the time.  This is much more common now that laptops have replaced desktop computers in the office. The utility recommends only charging 50% when powering my Helix from the wall socket  I just need to remember to change this option and fully charge if I expect to be unplugged for a while..

Another important lesson learned especially by the airline industry is the risk of fire by damaged lithium-ion batteries. There have been recalls and some unexpected fires in the news including an iPhone which was reported to catch fire while being charged but these are still rare given the wide spread use of these batteries.

In 2006, I wrote about a recall by Dell after one of its laptops caught fire and a video was uploaded to YouTube. Later in that year I shared a video which was part of the research initiated by my partners at PC Pitstop.

 

pitstopYesterday PC Pitstop and D2 Worldwide released the results of their renewed research. While trying not to scare anyone the research is clear that anyone using a lithium-ion based device needs to know the possibilities.

Everyone should know the rules of a lithium-ion fire.
1) You can’t cover it with a blanket, it doesn’t need oxygen. 
2) Do not use water to put it out. Combining water can be explosive.

The best solution is having a Type D Fire Extinguisher. I also recommend leaving the scene as quickly as possible while calling 9-1-1. Whether it’s a laptop or electric car be sure to notify first responders a lithium-ion battery is used.

The video below was created by D2 Worldwide for PC Pitstop. I recommend sharing it with friends, family and anyone you know.


Click Here For More Information and video’s
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Blog Archive

  • ▼  2013 (31)
    • ▼  November (2)
      • Employee Manual to Prevent Cryptolocker and More
      • My First State-Sponsored Attack
    • ►  October (1)
    • ►  September (1)
    • ►  August (2)
    • ►  July (3)
    • ►  June (5)
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