I have a feeling I’m not the only one who hates it when you purchase something and a year later find out you signed up for a recurring subscription. I’m sure there’s a reason why they include this in the fine print.
Typically, most of the complaints I get are from some of the well known security suites. Many come with new PC’s and 30 day trials. It’s also not uncommon for other web based services. Many of these may only be $5 or $10 EURO or USD but they add up. Some companies have business plans based on people not regularly checking their credit card bills.
This week it happen to me again. Last year I tried out something called TrackPass from NASCAR. I had to check it out because it was pretty much the same application we pitched to NASCAR about 7 years ago when I was with the ABC Enhanced TV group.
I was impressed with NASCAR TrackPass even though most weeks I watched the Sprint Cup race delayed a little bit on my TiVo. I wasn’t really thrilled with the $79 cost. I was even less thrilled when my PayPal account was charged another $79 this year without any warning. I’ve written to the folks at NASCAR but they haven’t replied. Looks like I’ll be seeing how the PayPal resolution service works.
I thought this would be a good time to check and see if I had any other recurring payments saved in my PayPal account. I recommend you all do the same.
It took me about five minutes but I finally found the following PayPal help.
When you get to the Profile page, you’ll see the following in the middle column of the page.
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